TERMS AND CONDITIONS
(1) Cancellations within 5 days of the trip, (2) ‘no show’ or (3) missed tour due to late arrival via own transfer to the departure point will result in 100% of the total cost being charged. This means the full cost of the trip or trips booked. You would not only lose the deposit you would be
required to pay the balance stated on the confirmation email.
In the case of sickness we will try to move you to an alternative date, but the cancellation policy still stands and the full balance amount is due on the booked trip day. As we limit the number of guests on each trip we are often fully booked and a reschedule may not be possible.
If Hangout Phuket cancel a trip and can not reschedule during your time in Phuket we will refund all deposits.
By advancing your deposit to Hangout Phuket, you therefore agree to be bound by the above terms and conditions.
If you have another question, please ask us at firstname.lastname@example.org